FAQ

Our Puzzles and packages made out of high quality and environmental protection basswood.

You order will be processed in our system and will be sent to the logistic staff as soon as possible. You will get an E-mail with your order info and confimation.

We have several factories and warehouses among these locations below:

  • USA
  • France
  • Spain
  • China
    *Please note that the location will be used to send your order may vary depends on your order and location.

USA:

  • Free Shipping (14-30 Days).
  • Express Delivery Via USPS/DHL (4-14 Days).

Europe:

  • Free Shipping (20-40 Days).
  • Standard Delivery (10-20 Days).

Canada:

  • Standard Delivery (13-28 Days).

You can contact us in through the contact page by clicking here.